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In order for our Reach staff members to
readily access our forms, policies, and training materials, these documents are
available to you on line by logging on and clicking on the file categories
listed below. Periodically, our forms and policies will be revised and new
trainings added to our seminar library.
By clicking our “Staff Memos” button,
you will be apprised of these changes and additions. As you develop new
trainings, please submit them to our
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Center
so they can be added to our library.
To view the following files, right click on the file name,
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 | Building Trust |
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|  | Building Trust Course Outline |
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|  | Building Trust Personal Inventory |
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|  | Presentation - Building Trust |
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 | Business Development Materials |
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|  | Benefits of Reach |
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|  | Contract Request Form |
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|  | EAP Proposal |
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|  | Pricing Guide |
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|  | Reach EAP Services |
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|  | Reach Work/Life Services |
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|  | Work/Life Activation Form |
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 | Drug Free Workplace Materials |
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|  | DFWP Ellett SA amp; TX Centers |
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|  | DFWP Flyer |
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|  | DFWP Online Resources |
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|  | DFWP Outline |
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|  | DFWP Poster |
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|  | DFWP Return To Work |
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|  | DFWP Sample Article |
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|  | DFWP Sample Contract |
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 | Forms |
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|  | Release of Information |
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|  | Statement of Understanding |
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 | Policies |
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 | Staff Memos |
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 | Training Library |
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|  | Active Listening |
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|  | Alcohol and Drug Awareness |
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|  | Alcohol and Drug Awareness for Supervisors |
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|  | Angelas Train the Trainer DFW |
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|  | Angelas Train the Trainer DFW Outline |
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|  | Anger Management |
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|  | Anger Management 2 |
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|  | Art of Civility |
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|  | Assertiveness |
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|  | Assertiveness 1 |
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|  | Assertiveness 2 |
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|  | Assertiveness 3 |
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|  | Assertiveness 4 |
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|  | Balancing Work and Life |
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|  | Balancing Work and Life 2 |
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|  | Balancing Work and Life Handout - Wheel of Life |
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|  | Balancing Work and Life Quiz |
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|  | Boosting Employee Morale |
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|  | Boosting Employee Morale Handout - What Makes Morale High |
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|  | Characteristics of Highly Functional Organizations |
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|  | Children and Change Handout |
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|  | Codependency in the Workplace |
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|  | Communication Skills |
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|  | Communication Skills - + and - |
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|  | Communication Skills - Body Language 1 |
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|  | Communication Skills - Body Language 2 |
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|  | Communication Skills - Body Language 3 |
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|  | Communication Skills - Body Language 4 |
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|  | Communication Skills in Diverse Workforce Handout |
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|  | Communication Styles Handout |
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|  | Conflict Resolution |
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|  | Conflict Resolution - Conflict Styles |
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|  | Constructive Confrontation |
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|  | Constructive Confrontation 2 |
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|  | Coping with a Business Closure Handout |
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|  | Coping with Grief and Loss |
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|  | Coping with Trauma |
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|  | Customer Service Excellence |
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|  | Customer Service Excellence Handout |
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|  | Dealing with a Business Closure |
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|  | Dealing with a Layoff |
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|  | Dealing with Difficult People |
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|  | Dealing with Difficult People 2 |
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|  | Dealing with Difficult People 3 |
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|  | Dealing with Difficult People 4 |
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|  | Dealing with Difficult People Case Scenarios |
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|  | Dealing with Difficult People Seminar Outline |
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|  | Dealing with Difficult People Tips |
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|  | Dealing with Difficult People Tips 2 |
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|  | Depression in the Workplace |
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|  | Diversity in the Workplace |
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|  | Diversity in the Workplace - Appreciating Differences |
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|  | Diversity in the Workplace 3 |
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|  | Diversity in the Workplace Assessment 1 |
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|  | Diversity in the Workplace Assessment 2 |
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|  | Diversity in the Workplace Handout |
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|  | Diversity in the Workplace Handout 2 |
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|  | Domestic Violence and the Workplace |
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|  | EAP Orientation |
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|  | EAP Supervisor Training |
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|  | Effective Meetings |
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|  | Effective Parenting |
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|  | Effective Supervisory Skills |
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|  | Emotional Intelligence - Leadership Competencies 1 |
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|  | Emotional Intelligence - Leadership Competencies 2 |
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|  | Emotional Intelligence - Social and Emotional Competencies |
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|  | Emotional Intelligence Assessment |
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|  | Enlightened Leadership |
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|  | Exceptional Assistant |
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|  | Executive Health |
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|  | Financial Stress Management |
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|  | Financial Stress Management (Women) |
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|  | Generations at Work |
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|  | Generations at Work Module 1 |
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|  | Generations at Work Module 2 |
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|  | Generations at Work Module 3 |
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|  | Getting Fit |
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|  | Grief in the Workplace Handout |
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|  | Healthy Relationships |
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|  | Healthy Relationships - Handout |
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|  | Healthy Relationships 2 |
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|  | Holiday Stress 1 |
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|  | Holiday Stress 2 |
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|  | Holiday Stress 3 |
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|  | Holiday Stress Handout |
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|  | Holiday Stress Icebreakers |
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|  | Identifying the Impaired Employee |
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|  | Identifying the Impaired Employee 2 |
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|  | Identifying the Impaired Employee Checklist |
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|  | Lifestyle Planning |
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|  | Making and Following a Budget |
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|  | Managing Change |
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|  | Managing Change 2 |
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|  | Managing Change 3 |
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|  | Managing Change 4 - aka Surviving and Thriving Thru Change |
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|  | Managing Job Stress |
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|  | Mediation Services |
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|  | Negotiation Skills |
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|  | Organizational Culture |
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|  | Performance Counseling |
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|  | Preparing Psychologically for Retirement |
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|  | Prevention of Job Burnout |
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|  | Professionalism and Ethics in the Workplace |
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|  | Respect in the Workplace |
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|  | Self Esteem Development |
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|  | Self Esteem Development 2 |
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|  | Self Esteem Development Inventory |
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|  | SEMINAR LIST |
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|  | Setting and Achieving Goals - aka The Goal Directed Manager |
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|  | Setting and Achieving Goals Handout |
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|  | Seven Habits - Theresas version 11-08 |
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|  | Sexual Harassment Prevention |
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|  | Smoking Cessation |
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|  | Stress Management |
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|  | Stress Management - Simplify Your Life |
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|  | Stress Management 2 |
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|  | Substance Abuse in the Workplace |
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|  | Substance Abuse in the Workplace 2 |
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|  | Substance Abuse in the Workplace 3 |
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|  | Substance Abuse in the Workplace 4 |
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|  | Taking Care of the Caregiver |
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|  | Teambuilding |
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|  | Teambuilding - Geese Story (Ginger) |
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|  | Teambuilding Examples |
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|  | Time Management |
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|  | Time Management - aka Managing Multiple Priorities |
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|  | Working from the Heart |
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|  | Working Happy |
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|  | Working with You is Killing Me (Ginger) |
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|  | Working With You is Killing Me Leaders Guide |
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|  | Working With You is Killing Me Presentation |
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|  | Working With You...ManagingDown |
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|  | Working With You...ManagingUp |
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|  | Workplace Bullying |
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|  | Workplace Violence Prevention |
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|  | Workplace Violence Prevention 2 |
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 | Workplace Solutions |
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|  | Communicating |
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| |  | Communicating Course Outline |
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| |  | Communicating Course Outline with Time Frames |
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| |  | Communicating HANDOUT - Assessment Page 1 |
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| |  | Communicating HANDOUT - Assessment Page 2 |
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| |  | Communicating HANDOUT - Assessment Scoring Sheet |
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| |  | Communicating HANDOUT - Case Scenarios |
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| |  | Communicating HANDOUT - Conflict Styles |
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| |  | Communicating HANDOUT - Conflict Styles Chart |
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| |  | Communicating HANDOUT - Self Awareness |
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| |  | Communicating Presentation |
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|  | Emotional Intelligence |
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| |  | Emotional Intelligence Course Outline |
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| |  | Emotional Intelligence Course Outline with Time Frames |
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| |  | Emotional Intelligence Handout - Case 1 - Phineas |
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| |  | Emotional Intelligence HANDOUT - Case 2 - Richard |
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| |  | Emotional Intelligence HANDOUT - Case 3 - Ray |
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| |  | Emotional Intelligence HANDOUT - Case 4 - Craig |
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| |  | Emotional Intelligence HANDOUT - Case 5 - Lily |
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| |  | Emotional Intelligence Handout - EI Assessment |
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| |  | Emotional Intelligence Handout - Emotions at Work |
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| |  | Emotional Intelligence Handout - Steps for Growth |
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| |  | Emotional Intelligence Presentation |
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| |  | Index for Emotional Intelligence - Under Copyright |
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|  | Exceptional Customer Service |
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| |  | Exceptional Customer Service Course Outline |
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| |  | Exceptional Customer Service Course Outline with Time Frames |
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| |  | Exceptional Customer Service Handout - Active Listening Responses |
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| |  | Exceptional Customer Service Handout - Definitions of Service |
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| |  | Exceptional Customer Service Handout - Difficult Customers |
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| |  | Exceptional Customer Service Handout - Role Plays |
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| |  | Exceptional Customer Service Handout - The 14 Golden Rules |
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| |  | Exceptional Customer Service Handout - Workplace Violence Quiz |
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| |  | Exceptional Customer Service Presentation |
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|  | Interpersonal Relations and Diversity |
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| |  | Interpersonal Relations and Diversity Course Outline with Time Frames |
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| |  | Interpersonal Relations and Diversity Presentation Part 1 |
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| |  | Interpersonal Relations and Diversity Presentation Part 2 |
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| |  | Interpersonal Relations and Diversity Presentation Part 3 |
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| |  | Interpersonal Relations Diversity Course Outline |
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| |  | IR and Diversity - Sabotage Exercise Trainers Notes |
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| |  | IR and Diversity HANDOUT - Article 1 - GLBT |
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| |  | IR and Diversity HANDOUT - Article 2 - Race and Gender at NASCAR |
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| |  | IR and Diversity HANDOUT - Article 3 - Disabilities at DoD |
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| |  | IR and Diversity HANDOUT - Article 4 - Racial Diversity on Juries |
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| |  | IR and Diversity HANDOUT - Diversity Inventory |
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| |  | IR and Diversity HANDOUT - Diversity Inventory Answer Key |
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| |  | IR and Diversity HANDOUT - Participant Bingo |
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| |  | IR and Diversity HANDOUT - Sabotage Exercise |
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| |  | IR and Diversity HANDOUT - Sabotage Exercise Participant Cards |
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|  | Intro to Supervision |
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| |  | Intro to Supervision - Morale Quiz |
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| |  | Intro to Supervision 2 Minute Talk Activity |
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| |  | Intro to Supervision Building Blocks Activity |
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| |  | Intro to Supervision Course Outline |
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| |  | Intro to Supervision Course Outline with Time Frames |
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| |  | Intro to Supervision Dots Activity Instructions |
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| |  | Intro to Supervision Dots Activity Solutions |
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| |  | Intro to Supervision Handout - Active Listening Tips |
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| |  | Intro to Supervision Handout - Dilbert-like quotes |
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| |  | Intro to Supervision Handout - Impaired Employee Checklist |
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| |  | Intro to Supervision Handout - Managing Personnel Case Scenarios |
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| |  | Intro to Supervision Handout - Newport News Organizational Values Statement |
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| |  | Intro to Supervision Handout - Teambuilding Case Studies |
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| |  | Intro to Supervision Handout - Telephone Activity |
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| |  | Intro to Supervision Leadership Activity |
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| |  | Intro to Supervision Leadership Activity page 2 |
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| |  | Intro to Supervision Presentation |
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|  | MBTI |
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| |  | MBTI Course Outline |
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| |  | MBTI Course Outline with Time Frames |
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| |  | MBTI Handout - Assets and Vulnerabilities 1 |
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| |  | MBTI Handout - Assets and Vulnerabilities 2 |
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| |  | MBTI Handout - Assets and Vulnerabilities 3 |
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| |  | MBTI Handout - Assets and Vulnerabilities 4 |
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| |  | MBTI Handout - Assets and Vulnerabilities Table |
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| |  | MBTI Handout - Characteristics of Each Type |
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| |  | MBTI Handout - Eight Questions for Communication |
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| |  | MBTI Handout - Johari Window |
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| |  | MBTI Handout - Johari Window Questions |
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| |  | MBTI Handout - MBTI Hypothesis |
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| |  | MBTI Handout - Stereotypes 1 |
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| |  | MBTI Handout - Stereotypes 2 |
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| |  | MBTI Handout - Stereotypes 3 |
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| |  | MBTI Handout - Stereotypes 4 |
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| |  | MBTI Presentation |
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|  | Mentoring |
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| |  | Mentoring Course Outline |
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| |  | Mentoring Course Outline with Time Frames |
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| |  | Mentoring Handout - Mentoring Action Plan |
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| |  | Mentoring Handout - Mentoring Agreement |
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| |  | Mentoring Handout - Role Play Angela |
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| |  | Mentoring Handout - Role Play Chuck |
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| |  | Mentoring Presentation |
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| |  | Mentoring Self Assessment |
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|  | Preparing for Leadership |
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| |  | Preparing for Leadership - Negotation Activity |
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| |  | Preparing for Leadership Course Outline |
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| |  | Preparing for Leadership Course Outline with Time Frames |
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| |  | Preparing for Leadership DISC Instructions 1 |
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| |  | Preparing for Leadership DISC Instructions 2 |
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| |  | Preparing for Leadership Giving Feedback Activity Instructions 1 |
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| |  | Preparing for Leadership Giving Feedback Activity Instructions 2 |
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| |  | Preparing for Leadership HANDOUT - 10 Competencies |
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| |  | Preparing for Leadership HANDOUT - DISC Assessment |
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| |  | Preparing for Leadership HANDOUT - DISC Explanation |
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| |  | Preparing for Leadership HANDOUT - Giving Feedback Activity |
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| |  | Preparing for Leadership HANDOUT - Giving Feedback Activity Hints and Solutions |
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| |  | Preparing for Leadership HANDOUT - Newport News Organizational Values Statement |
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| |  | Preparing for Leadership HANDOUT - Self Assessment |
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| |  | Preparing for Leadership Presentation |
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| |  | Preparing for Leadership Resiliency Activity Instructions 2 |
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| |  | Preparing for Leadership Resiliency Exercise Instructions 1 |
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| |  | Preparing for Leadership Self Assessment Instructions |
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|  | Team Skills |
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| |  | Team Skills Course Outline |
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| |  | Team Skills Course Outline with Time Frames |
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| |  | Team Skills Handout - Cooperation Squares |
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| |  | Team Skills Handout - Maze |
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| |  | Team Skills Handout - Moon Survival Activity 1 |
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| |  | Team Skills Handout - Moon Survival Activity 2 |
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| |  | Team Skills Handout - Moon Survival Activity Trainer Instructions |
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| |  | Team Skills Handout - Stages of Team Development |
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| |  | Team Skills Handout -- Team Leadership Development Strategy |
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| |  | Team Skills Handout - Team Role Descriptions |
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| |  | Team Skills Presentation |
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| |  | Team Skills Presentation Specific to CONN |
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|  | Understanding and Coping with Change |
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| |  | Change - Fear Drag Activity Instructions p1 |
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| |  | Change - Fear Drag Activity Instructions p2 |
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| |  | Change - Fear Drag Activity Instructions p3 |
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| |  | Change - Fear Drag Activity Instructions p4 |
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| |  | Change - Goody Auction Instructions p1 |
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| |  | Change - Goody Auction Instructions p2 |
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| |  | Change - Goody Auction Instructions p3 |
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| |  | Change - Goody Auction Instructions p4 |
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| |  | Change - Wedding Guests Activity Instructions p1 |
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| |  | Change - Wedding Guests Activity Instructions p2 |
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| |  | Change - Wedding Guests Activity Instructions p3 |
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| |  | Change - Wedding Guests Activity Instructions p4 |
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| |  | Change HANDOUT - Goody Auction Certificates of Ownership |
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| |  | Change HANDOUT - Goody Auction Item List |
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| |  | Change HANDOUT - Stages of Change |
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| |  | Change HANDOUT - Tips for Success |
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| |  | Change HANDOUT - Wedding Guest Activity Invitations |
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| |  | Understanding and Coping with Change Course Outline |
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| |  | Understanding and Coping with Change Course Outline with Time Frames |
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| |  | Understanding and Coping with Change Presentation |
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|  | Values and Ethics |
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| |  | Values and Ethics Course Outline |
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| |  | Values and Ethics Course Outline with Time Frames |
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| |  | Values and Ethics Handout - Case Studies - 6 short scenarios |
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| |  | Values and Ethics Handout - Case Study 1 - Police Pay |
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| |  | Values and Ethics Handout - Case Study 2 - Radio Station Perks |
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| |  | Values and Ethics Handout - Case Study 3 - Forwarded Draft Email |
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| |  | Values and Ethics Handout - Case Study 4 - Free Ticket |
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| |  | Values and Ethics Handout - Case Study 5 - The Extra Mile |
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| |  | Values and Ethics Handout - Case Study 6 -Mangled Data |
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| |  | Values and Ethics Handout - Case Study 7 - Cyber City Network |
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| |  | Values and Ethics Handout - Case Study 8 - Nursing Errors |
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| |  | Values and Ethics Handout - Ethical Dilemmas |
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| |  | Values and Ethics Handout - Newport News Organizational Values Statement |
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| |  | Values and Ethics Presentation |
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|  | Smoking Cessation Training |
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