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Reach Staff Members


In order for our Reach staff members to readily access our forms, policies, and training materials, these documents are available to you on line by logging on and clicking on the file categories listed below. Periodically, our forms and policies will be revised and new trainings added to our seminar library.

By clicking our “Staff Memos” button, you will be apprised of these changes and additions. As you develop new trainings, please submit them to our Call Center so they can be added to our library.


To view the following files, right click on the file name, select "Save Target As...", save the file to your desktop, then double click on the file on your desktop. If you do not have Adobe Acrobat Reader, you can download it here.


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Building Trust
Building Trust Course Outline
Building Trust Personal Inventory
Presentation - Building Trust
Business Development Materials
Benefits of Reach
Contract Request Form
EAP Proposal
Pricing Guide
Reach EAP Services
Reach Work/Life Services
Work/Life Activation Form
Drug Free Workplace Materials
DFWP Ellett SA amp; TX Centers
DFWP Flyer
DFWP Online Resources
DFWP Outline
DFWP Poster
DFWP Return To Work
DFWP Sample Article
DFWP Sample Contract
Forms
Release of Information
Statement of Understanding
Policies
Staff Memos
Training Library
Active Listening
Alcohol and Drug Awareness
Alcohol and Drug Awareness for Supervisors
Angelas Train the Trainer DFW
Angelas Train the Trainer DFW Outline
Anger Management
Anger Management 2
Art of Civility
Assertiveness
Assertiveness 1
Assertiveness 2
Assertiveness 3
Assertiveness 4
Balancing Work and Life
Balancing Work and Life 2
Balancing Work and Life Handout - Wheel of Life
Balancing Work and Life Quiz
Boosting Employee Morale
Boosting Employee Morale Handout - What Makes Morale High
Characteristics of Highly Functional Organizations
Children and Change Handout
Codependency in the Workplace
Communication Skills
Communication Skills - + and -
Communication Skills - Body Language 1
Communication Skills - Body Language 2
Communication Skills - Body Language 3
Communication Skills - Body Language 4
Communication Skills in Diverse Workforce Handout
Communication Styles Handout
Conflict Resolution
Conflict Resolution - Conflict Styles
Constructive Confrontation
Constructive Confrontation 2
Coping with a Business Closure Handout
Coping with Grief and Loss
Coping with Trauma
Customer Service Excellence
Customer Service Excellence Handout
Dealing with a Business Closure
Dealing with a Layoff
Dealing with Difficult People
Dealing with Difficult People 2
Dealing with Difficult People 3
Dealing with Difficult People 4
Dealing with Difficult People Case Scenarios
Dealing with Difficult People Seminar Outline
Dealing with Difficult People Tips
Dealing with Difficult People Tips 2
Depression in the Workplace
Diversity in the Workplace
Diversity in the Workplace - Appreciating Differences
Diversity in the Workplace 3
Diversity in the Workplace Assessment 1
Diversity in the Workplace Assessment 2
Diversity in the Workplace Handout
Diversity in the Workplace Handout 2
Domestic Violence and the Workplace
EAP Orientation
EAP Supervisor Training
Effective Meetings
Effective Parenting
Effective Supervisory Skills
Emotional Intelligence - Leadership Competencies 1
Emotional Intelligence - Leadership Competencies 2
Emotional Intelligence - Social and Emotional Competencies
Emotional Intelligence Assessment
Enlightened Leadership
Exceptional Assistant
Executive Health
Financial Stress Management
Financial Stress Management (Women)
Generations at Work
Generations at Work Module 1
Generations at Work Module 2
Generations at Work Module 3
Getting Fit
Grief in the Workplace Handout
Healthy Relationships
Healthy Relationships - Handout
Healthy Relationships 2
Holiday Stress 1
Holiday Stress 2
Holiday Stress 3
Holiday Stress Handout
Holiday Stress Icebreakers
Identifying the Impaired Employee
Identifying the Impaired Employee 2
Identifying the Impaired Employee Checklist
Lifestyle Planning
Making and Following a Budget
Managing Change
Managing Change 2
Managing Change 3
Managing Change 4 - aka Surviving and Thriving Thru Change
Managing Job Stress
Mediation Services
Negotiation Skills
Organizational Culture
Performance Counseling
Preparing Psychologically for Retirement
Prevention of Job Burnout
Professionalism and Ethics in the Workplace
Respect in the Workplace
Self Esteem Development
Self Esteem Development 2
Self Esteem Development Inventory
SEMINAR LIST
Setting and Achieving Goals - aka The Goal Directed Manager
Setting and Achieving Goals Handout
Seven Habits - Theresas version 11-08
Sexual Harassment Prevention
Smoking Cessation
Stress Management
Stress Management - Simplify Your Life
Stress Management 2
Substance Abuse in the Workplace
Substance Abuse in the Workplace 2
Substance Abuse in the Workplace 3
Substance Abuse in the Workplace 4
Taking Care of the Caregiver
Teambuilding
Teambuilding - Geese Story (Ginger)
Teambuilding Examples
Time Management
Time Management - aka Managing Multiple Priorities
Working from the Heart
Working Happy
Working with You is Killing Me (Ginger)
Working With You is Killing Me Leaders Guide
Working With You is Killing Me Presentation
Working With You...ManagingDown
Working With You...ManagingUp
Workplace Bullying
Workplace Violence Prevention
Workplace Violence Prevention 2
Workplace Solutions
Communicating
Communicating Course Outline
Communicating Course Outline with Time Frames
Communicating HANDOUT - Assessment Page 1
Communicating HANDOUT - Assessment Page 2
Communicating HANDOUT - Assessment Scoring Sheet
Communicating HANDOUT - Case Scenarios
Communicating HANDOUT - Conflict Styles
Communicating HANDOUT - Conflict Styles Chart
Communicating HANDOUT - Self Awareness
Communicating Presentation
Emotional Intelligence
Emotional Intelligence Course Outline
Emotional Intelligence Course Outline with Time Frames
Emotional Intelligence Handout - Case 1 - Phineas
Emotional Intelligence HANDOUT - Case 2 - Richard
Emotional Intelligence HANDOUT - Case 3 - Ray
Emotional Intelligence HANDOUT - Case 4 - Craig
Emotional Intelligence HANDOUT - Case 5 - Lily
Emotional Intelligence Handout - EI Assessment
Emotional Intelligence Handout - Emotions at Work
Emotional Intelligence Handout - Steps for Growth
Emotional Intelligence Presentation
Index for Emotional Intelligence - Under Copyright
Exceptional Customer Service
Exceptional Customer Service Course Outline
Exceptional Customer Service Course Outline with Time Frames
Exceptional Customer Service Handout - Active Listening Responses
Exceptional Customer Service Handout - Definitions of Service
Exceptional Customer Service Handout - Difficult Customers
Exceptional Customer Service Handout - Role Plays
Exceptional Customer Service Handout - The 14 Golden Rules
Exceptional Customer Service Handout - Workplace Violence Quiz
Exceptional Customer Service Presentation
Interpersonal Relations and Diversity
Interpersonal Relations and Diversity Course Outline with Time Frames
Interpersonal Relations and Diversity Presentation Part 1
Interpersonal Relations and Diversity Presentation Part 2
Interpersonal Relations and Diversity Presentation Part 3
Interpersonal Relations Diversity Course Outline
IR and Diversity - Sabotage Exercise Trainers Notes
IR and Diversity HANDOUT - Article 1 - GLBT
IR and Diversity HANDOUT - Article 2 - Race and Gender at NASCAR
IR and Diversity HANDOUT - Article 3 - Disabilities at DoD
IR and Diversity HANDOUT - Article 4 - Racial Diversity on Juries
IR and Diversity HANDOUT - Diversity Inventory
IR and Diversity HANDOUT - Diversity Inventory Answer Key
IR and Diversity HANDOUT - Participant Bingo
IR and Diversity HANDOUT - Sabotage Exercise
IR and Diversity HANDOUT - Sabotage Exercise Participant Cards
Intro to Supervision
Intro to Supervision - Morale Quiz
Intro to Supervision 2 Minute Talk Activity
Intro to Supervision Building Blocks Activity
Intro to Supervision Course Outline
Intro to Supervision Course Outline with Time Frames
Intro to Supervision Dots Activity Instructions
Intro to Supervision Dots Activity Solutions
Intro to Supervision Handout - Active Listening Tips
Intro to Supervision Handout - Dilbert-like quotes
Intro to Supervision Handout - Impaired Employee Checklist
Intro to Supervision Handout - Managing Personnel Case Scenarios
Intro to Supervision Handout - Newport News Organizational Values Statement
Intro to Supervision Handout - Teambuilding Case Studies
Intro to Supervision Handout - Telephone Activity
Intro to Supervision Leadership Activity
Intro to Supervision Leadership Activity page 2
Intro to Supervision Presentation
MBTI
MBTI Course Outline
MBTI Course Outline with Time Frames
MBTI Handout - Assets and Vulnerabilities 1
MBTI Handout - Assets and Vulnerabilities 2
MBTI Handout - Assets and Vulnerabilities 3
MBTI Handout - Assets and Vulnerabilities 4
MBTI Handout - Assets and Vulnerabilities Table
MBTI Handout - Characteristics of Each Type
MBTI Handout - Eight Questions for Communication
MBTI Handout - Johari Window
MBTI Handout - Johari Window Questions
MBTI Handout - MBTI Hypothesis
MBTI Handout - Stereotypes 1
MBTI Handout - Stereotypes 2
MBTI Handout - Stereotypes 3
MBTI Handout - Stereotypes 4
MBTI Presentation
Mentoring
Mentoring Course Outline
Mentoring Course Outline with Time Frames
Mentoring Handout - Mentoring Action Plan
Mentoring Handout - Mentoring Agreement
Mentoring Handout - Role Play Angela
Mentoring Handout - Role Play Chuck
Mentoring Presentation
Mentoring Self Assessment
Preparing for Leadership
Preparing for Leadership - Negotation Activity
Preparing for Leadership Course Outline
Preparing for Leadership Course Outline with Time Frames
Preparing for Leadership DISC Instructions 1
Preparing for Leadership DISC Instructions 2
Preparing for Leadership Giving Feedback Activity Instructions 1
Preparing for Leadership Giving Feedback Activity Instructions 2
Preparing for Leadership HANDOUT - 10 Competencies
Preparing for Leadership HANDOUT - DISC Assessment
Preparing for Leadership HANDOUT - DISC Explanation
Preparing for Leadership HANDOUT - Giving Feedback Activity
Preparing for Leadership HANDOUT - Giving Feedback Activity Hints and Solutions
Preparing for Leadership HANDOUT - Newport News Organizational Values Statement
Preparing for Leadership HANDOUT - Self Assessment
Preparing for Leadership Presentation
Preparing for Leadership Resiliency Activity Instructions 2
Preparing for Leadership Resiliency Exercise Instructions 1
Preparing for Leadership Self Assessment Instructions
Team Skills
Team Skills Course Outline
Team Skills Course Outline with Time Frames
Team Skills Handout - Cooperation Squares
Team Skills Handout - Maze
Team Skills Handout - Moon Survival Activity 1
Team Skills Handout - Moon Survival Activity 2
Team Skills Handout - Moon Survival Activity Trainer Instructions
Team Skills Handout - Stages of Team Development
Team Skills Handout -- Team Leadership Development Strategy
Team Skills Handout - Team Role Descriptions
Team Skills Presentation
Team Skills Presentation Specific to CONN
Understanding and Coping with Change
Change - Fear Drag Activity Instructions p1
Change - Fear Drag Activity Instructions p2
Change - Fear Drag Activity Instructions p3
Change - Fear Drag Activity Instructions p4
Change - Goody Auction Instructions p1
Change - Goody Auction Instructions p2
Change - Goody Auction Instructions p3
Change - Goody Auction Instructions p4
Change - Wedding Guests Activity Instructions p1
Change - Wedding Guests Activity Instructions p2
Change - Wedding Guests Activity Instructions p3
Change - Wedding Guests Activity Instructions p4
Change HANDOUT - Goody Auction Certificates of Ownership
Change HANDOUT - Goody Auction Item List
Change HANDOUT - Stages of Change
Change HANDOUT - Tips for Success
Change HANDOUT - Wedding Guest Activity Invitations
Understanding and Coping with Change Course Outline
Understanding and Coping with Change Course Outline with Time Frames
Understanding and Coping with Change Presentation
Values and Ethics
Values and Ethics Course Outline
Values and Ethics Course Outline with Time Frames
Values and Ethics Handout - Case Studies - 6 short scenarios
Values and Ethics Handout - Case Study 1 - Police Pay
Values and Ethics Handout - Case Study 2 - Radio Station Perks
Values and Ethics Handout - Case Study 3 - Forwarded Draft Email
Values and Ethics Handout - Case Study 4 - Free Ticket
Values and Ethics Handout - Case Study 5 - The Extra Mile
Values and Ethics Handout - Case Study 6 -Mangled Data
Values and Ethics Handout - Case Study 7 - Cyber City Network
Values and Ethics Handout - Case Study 8 - Nursing Errors
Values and Ethics Handout - Ethical Dilemmas
Values and Ethics Handout - Newport News Organizational Values Statement
Values and Ethics Presentation
Smoking Cessation Training